
A vigilant taxi driver is being hailed as a hero after stepping in to stop an elderly passenger from being conned out of £3,000.
The driver contacted West Norfolk Police on Tuesday afternoon, April 14, after picking up the woman in Terrington and sensing something was wrong.
The drama began when fraudsters phoned the victim, pretending to be from her bank. They told her a lie about her card being stolen and convinced her to load £3,000 onto a debit card. They then instructed her to mail the card to an address in London.
Sensing a scam, the driver alerted the authorities. Because of his quick call, officers were able to intercept the package before the money reached the criminals.
“We want to say a massive thank you to the taxi driver who gave us a call this week when he was concerned that the elderly lady he was driving might be a victim of fraud,” a West Norfolk Police spokesperson said.
“Thanks to his actions, we were able to intercept a parcel and stop the victim from losing £3,000.”
Police are using the incident to remind the public that banks and officers will never ask for money or security details over the phone. They urged the community to stay alert, noting: “It is a timely reminder that we need everyone in the community to keep an eye out for anything that could be suspicious.
We would always rather you call us with concerns so we can try to keep people safe, even if it turns out to be nothing.”
Authorities advise anyone who receives a suspicious call to hang up immediately. “Please remember that banks and police officers will never ask you to transfer or send money or gift cards, and will never ask for security information.
"If you ever receive a call that you are concerned about, please hang up, wait a few minutes to clear the line and then call us or your bank.”

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