Posted on the 11th December 2025 in PHTM News
NORWICH TAXI DRIVERS HIT WITH £100 FINES DUE TO ALLEGED PARKING CAMERA GLITCH
Taxi drivers operating at Norwich station car park are reporting they have been wrongfully issued £100 fines by parking operator NCP, despite only spending brief periods dropping off or picking up customers.
Cabbies believe a "glitch in the system" is miscalculating their stay times, leading to penalties.
Driver Ali Roodkoo, 44, said he was "shocked" to receive a letter claiming he had been at the station for almost three hours and levying a £100 fine.
He stated: "I then looked at the summary sheets from Uber and the tickets and it was impossible that I was there for three hours."
Roodkoo added that the issue appears widespread among his colleagues: "Five minutes later, in our taxi driver group chat, more people came forward saying they had the same thing. One driver was told he was there for 24 hours. He got two tickets.
"Seven of us in total have been fined. I presume it is a glitch in the system.”
Another driver, Faruk Sarac, who has received two fines, asserted: "There is a problem with the NCP system and they know this. I have got two fines and I am going to complain to trading standards.”
Concerns have been raised about the impact on vulnerable drivers. Julie Wilson, also fined, said: "It is shocking and they know that the cameras are not working, so why send out a bill. Why worry people, especially at this time of year, it is really difficult for people if they do not have the resources to fight it.”
Cabbie Christian Hotiu lamented the situation: "It is a shame because people are working for the money, it is not fair to pay a hundred pounds for nothing.”
This is not the first time NCP, which manages the site, has faced scrutiny over wrongly issued penalties at Norwich station. Earlier this year, a local couple received a court summons over a £170 ticket they received a year prior, despite claiming they were parked for no longer than eight minutes.
NCP had also previously stated it was reviewing every fine issued at the station since last September following "outrage from taxi drivers".
A spokeswoman for NCP stated: "We do recommend that any customer who feels they have been unfairly issued with a parking notice follows the clear appeals procedure explained in the letter, this gives NCP the information needed to investigate each case."
Regarding Mr. Sarac's case, she confirmed his notices would be put on hold while an investigation is completed.
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