
A Baidu-supplied robotaxi operating in the city of Zhuzhou, China, struck and injured two pedestrians on December 6, leaving one person “trapped beneath” the autonomous vehicle.
The incident has led the operator, Hello, to immediately halt its robotaxi service in the city as authorities investigate.
Witness videos shared on social media showed a “chaotic scene” where one injured person, who appeared to be wearing a helmet, was trapped beneath the vehicle - marked with the slogan “Hello Autonomous Driving” - while bystanders rushed to “lift the car in an attempt to help.”
Local authorities confirmed the vehicle, identified as an Apollo RT6 model, was travelling southbound and had just crossed a pedestrian crosswalk at the time of the crash.
Emergency services transported both injured pedestrians, a man and a woman, to the Hunan Provincial Hospital of Traditional Chinese Medicine. Both remained in the ICU, though their condition is currently unknown.
A Hello customer service representative confirmed the Alibaba-affiliated company was informed of the crash and is “actively cooperating with relevant departments” in the investigation.
The vehicle involved is part of Hello’s autonomous fleet in Zhuzhou, which had been scaling up operations since August after receiving regulatory approval for public road testing. Following the crash, the company, which is best known for its bike-sharing platform, has paused its autonomous trials in Zhuzhou.
Hello co-founder Yu Qiankun recently outlined ambitious plans to put more than 50,000 robotaxis on the road by 2027, with the first L4 autonomous vehicle slated for mass production by June 2026.
By contrast, Baidu’s Apollo Go stands as one of the world’s leading robotaxi providers, with operations now spanning 22 cities. Its network includes major Chinese hubs such as Beijing, Shanghai, Wuhan, Shenzhen, and Hong Kong, as well as international markets like Dubai and Abu Dhabi.

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