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Posted on the 3rd December 2025 in PHTM News

NORWICH CITY COUNCIL ANNOUNCES IT IS MAKING TAXI AND PRIVATE HIRE SERVICES SAFER

From 1 December 2025, Norwich City Council is introducing enhanced licensing standards and a fresh look for plates and badges - the latest step in the council's commitment to keeping taxi journeys safe and professional.

 Here’s what’s new:

•  Extra safety measures - drivers will stay up-to-date with DBS checks, complete safeguarding training, and pass medical checks at every renewal

• No vaping in vehicles - keeping the ride clean and comfortable

• Clearer identification - new plates and badges with visible details and a security hologram for added peace of mind

• Stronger coordination - working with neighbouring councils to manage cross-border drivers.

These updates build on the council's existing high standards to make sure Norwich’s taxi and private hire services remain trusted, professional, and even safer for everyone.

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