
A trade union has launched a scathing attack on Birmingham Airport, describing the facilities provided for taxi drivers as an "absolute disgrace."
The GMB union, representing thousands of private hire drivers, is demanding immediate improvements to the "unacceptable" conditions workers face while waiting for passengers.
A recent survey of drivers revealed a list of grievances, including bathroom facilities described as being "caked in grime and waste."
Drivers also hit out at the lack of proper waiting areas, noting that they are forced to pay hourly rates to wait in a multi-story car park.
The union further highlighted a lack of space for religious observance, stating that during Ramadan, some drivers were left with no choice but to "observe their prayers on the cold, wet and dirty floor of a car park."
Technical failures have also caused financial stress, after an NCP parking error at the airport left private hire driver Ian Cook with an incorrect bill of nearly £2,000, which was automatically taken from his bank account.
The cash was not returned for six days.
GMB organiser Kate Gorton criticised the airport's standards, stating: “This is one of the UK’s busiest airports who seem totally unable to provide even the most basic waiting areas or facilities for the drivers to keep the airport moving.”
She questioned why Birmingham members are being “asked to use filthy bathrooms and pay for the privilege” when other UK airports manage to provide basic amenities.
She added: “We’re calling on private hire taxi drivers in and around Birmingham Airport to join us and get involved with the campaign to deliver the services our members deserve”.

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