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Posted on the 30th December 2025 in PHTM News

FACTS ABOUT WAYMO - AND WHAT CAN DRIVERS AND OPERATORS DO?

Rachel Dale from Swanlands Consultancy shares her thoughts:

So yesterday I got an invitiation to sign up to Waymo and learn more about their entry into London.

SO WHAT DID I FIND OUT?

• Waymo is owned by Google - their infrastructure division - Alphabet

• They are trialling in London and Oxford and advertising it

• They have contracted 20,000 Jaguar i-Pace for this

• Infrastructure is managed by MOOVE, owned by Uber

• Accidents from driverless cars they claim are 92% lower

• Social Value; they train thousands of people in a community to be first responders ensuring there are people on hand if an accident or incident occurs

• The DFT and TFL are working to support them

• Convinced the 20mph on roads is to accommodate them

ITS not IF but WHEN… ITS not on the horizon, ITS HERE

WHAT CAN DRIVERS AND OPERATORS DO?

• Connect with your community

• Review your service levels and up your game, make every booking and journey experience a pleasure

• Reward loyalty

• Collaborate

• Door to door not kerb to kerb

• Offer additional services ie escorted assistance for health appointments etc

• Night Owl Service

• Be the 4th emergency service

• Give back to your community, add social value

• Get a grip and face it head on

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