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Posted on the 16th September 2025 in PHTM News

CUMBRIAN TAXI BOSS FEARS FOR FUTURE AS COUNCIL GRANTS UBER LICENCE

A local taxi firm owner in Cumbria is voicing serious concerns for the future of his business after Westmorland and Furness Council granted a licence to ride-sharing giant Uber.

Although Uber has already been able to take passengers in Westmorland and Furness through licences held with other authorities, this new approval means the company is now directly licensed within the district.

The decision, which will allow Uber to operate directly in the south Cumbria area, has been met with anger from independent operators.

Allan Hamilton, who owns Able & Station Taxis in Penrith, believes the move could be the end for him. "I can probably see myself going out of business," Hamilton said, adding that the council's decision was "disgusting" and made with "no consultation."

He claims the council is "just giving our work away to Uber which is basically a middle man."

The council’s regulatory committee approved the private hire operator licence after a meeting on Thursday 11 September.

The council stated that its role is to "apply licensing laws consistently and fairly to all operators" and that Uber's application met "the required standards."

An Uber representative gave the meeting no upper ceiling on the number of drivers but said the company was "consistently trying to grow the marketplace, but in a balanced way".

As part of the application, it was revealed that Uber had asked to base their operations in the Ulverston Business Centre on Market Street.

The number of staff in the office would also be "based on level of demand", the representative said.

Despite the council's assertion that it had "listened carefully" to its licensing team, Hamilton remains unconvinced.

He argues that local drivers possess invaluable "local knowledge, know the short way around places and everything," which builds trust with customers.

The council said while it permits private hire operator licences for up to five years, it would grant a three-year licence to Uber "to allow for local oversight".

It also imposed conditions on the licence, including a complaints protocol and relevant staff training, but for local cabbies like Hamilton, the threat to their livelihood remains.

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