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Posted on the 9th September 2025 in PHTM News

MESSAGE FROM BRISTOL TAXI COP PC PATRICK QUINTON

Sunday 7 September:

Hello drivers, I've been looking at the incoming 999 & 101 reports from Saturday. Avon and Somerset Police took 12 reports which mentioned taxis and private hires.

Of those :

?? 2 related to vulnerable persons in vehicles

?? 1 about an unlicensed driver

?? 1 suspious incident involving a licened vehicle

?? 1 challenging passenger a driver needed help with

?? 1 Bilking (runner)

The other 6 are not relevant or information I can't share.

????Tuesday 9 September:

Good morning drivers, I have looked at all the incoming 101 & 999 reports to Avon and Somerset Police for Sunday. There were 22 reports made which mention taxis and private hire vehicles.

Of those :

?? 1 related to a vulnerable person in a licensed vehicle

?? 2 were allegations of poor conduct by a licensed driver (although I suspect one of those reports is actually the customer being abusive)

?? 2 drivers reported Hate Crime incidents to us

?? 1 driver needed help with a challenging customer

?? 2 road traffic collisions reported.

?? 2 drivers were assaulted

?? 1 report of a property related issues

The other 11 reports were either not relevant or contain information I cannot share

???? MY THOUGHTS

??This is the first time I have monitored incoming calls over a weekend, so I have no idea if it is high, low or representative.

??I'm sure many of you will draw your own conclusions from the information I have sent out over the last three days, but here are my thoughts ...

??I know from talking to drivers over the last 8 years that the numbers relating to hate crime and runners are probably a lot lower than they should be.

??I know many drivers won't report these sort of incidents to the police, but they really should. Not only does it give the police a chance to identify repeat offenders, but it means I can go to my Bosses with figures to support the need for more police action on those issues.

??Although not perfect, we are much better in Avon and Somerset in dealing with these offences than in the past.

??I was sad to see how many drivers were assaulted and needed help with difficult customers.

??Please could I remind you that once you have called 999 or 101, it's worth sending me a message too because if I am on duty I can often get to you quicker than my colleagues to help.

??I was pleased to see the amount of calls about vulnerable persons in licensed vehicles because it tells me that your safeguarding training is effective and drivers know what to look out for and what to do.

??Although I've not reported on it, I was surprised about the amount of jouneys made involving the transport of missing persons, injured people or those with mental health issues.

???? ???????? For me, it all goes to show that the public can have confidence that taxis and private hires are safe in our area, and our drivers do a great job in providing a service to our community.

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