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Posted on the 15th August 2025 in PHTM News

ANDY BURNHAM BRANDS CABBIE'S £170 MANCHESTER AIRPORT CHARGE HARSH

Manchester Mayor Andy Burnham has criticised a private hire driver's £170 fine for an unpaid Manchester Airport drop-off fee, calling the charge "a little heavy-handed" and "harsh." 

The penalty, which is now being pursued by debt collectors, was issued to a cabbie named Neil after he forgot to update his new car's registration details on the airport's automatic payment system.

The airport's new system, introduced in March, uses cameras to automatically charge a £5 drop-off or £6.40 pick-up fee. Drivers have until midnight the next day to pay the charge. 

At the time of its launch, Sue West, the airport's landside operations director, stated the system was meant to "speed up the process and make it feel seamless" by removing payment barriers.

However, during a recent BBC Radio Manchester phone-in, Neil told Burnham that he registered his PHV and debit card to Manchester Airport’s payment system, so drop-off fees he is charged while working are paid automatically but he had been fined £100 after his payment for a drop-off failed because he hadn't updated his vehicle's registration. 

He said he never received the initial fine notice and is now being contacted by debt collectors for £170.

Burnham revealed that his office has received other complaints about the system. 

"It feels harsh in some ways, given they know you as an operator," he said. He added: "I feel we need to work with the airport so everyone understands the system."

 

 

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