ECHO readers have been sharing their experiences of Liverpool's private hires - after a woman described her hellish journey with a Delta driver.
We reported how the woman complained of an 'aggressive and erratic' driver, who she claimed drove dangerously, was abusive and drove away without giving her £6.50 change.
The topic of taxis and private hire drivers in the city always prompts plenty of debate and ECHO readers have been sharing their experiences.
A large number of people posted on our facebook page to say they too had suffered at the hands of badly-behaved and careless drivers - but others defended the trade and said they had always had good experiences.
One reader claims to have 'four recordings' of times when city private hire drivers have made inappropriate comments to her.
Another said: "What frustrates me about taxi drivers is when they start to drive before you get a chance to clip the kids' seatbelts in, then when you ask them to wait until you've done it, most of them get a cob on."
Reacting to the woman's account in the ECHO, another reader said: "Similar thing happened to me recently where the driver was driving recklessly and drove onto a roundabout towards oncoming traffic, no apology or nothing."
But several readers made a point of defending private hire drivers and specifically the Delta company.
One said: "I have had some of the most loveliest drivers from Delta and use them whenever I need them."
Another added: "Used Delta a few times. Never had any issues."
But the majority of those who chose to comment revealed difficult experiences they have had.
One believes she may have recently been transported by the same driver reported on in the original story.
She said: "I was in a Delta taxi yesterday and he was telling me about a woman wanting the windows closed, sounds like the same driver from what is described and he was quite verbally aggressive, not towards me, just in general."
Delta told the ECHO that it has not received a formal, written complaint from the woman involved and as such they cannot comment or investigate the matter.
But Liverpool City Council said it is aware if the alleged incident and after investigations has discovered the driver involved is not licensed in Liverpool.